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AS OF 10-08-21

Headed to the Store?

Great, here is what to expect when you get here. 

  • We are back to inviting guests back into our stores.
  • When you arrive, please ensure you have a mask on before entering the store
  • Hand sanitizer is required to be used as you enter the store. 

Payments: We offer contactless payment as well as online invoicing. 

Service and Repairs:

Enhanced cleaning protocols are in place for service bikes. We will complete a full wipe down of the bike, and complete an assessment based on the customer’s concerns. Additional time to assess your bike may be needed. If so, we will then email you a quote, and then follow up with a phone call to discuss any questions you may have on the recommended work.

Alternatively, customers can also book an appointment ahead of time which will show how far out we are booking appointments and allows the customer to get their bike into the queue without actually having to physically bring it to the store until we can work on it. 

Parts & Soft Goods Items:

Please utilize our website, to view items that can be purchased and picked up in-store.